Download issues

mrod_za · #1 September 26th, 2009, 04:21 AM

I cannot download any files, as I get File: (blank) and Type: Unknown, instead of the actual information that would appear if I turn off ZoneAlarm. How do I fix this?

fax · #2 September 26th, 2009, 04:26 AM

Upgrade to ZA 9 or downgrade to Firefox 3.1.X

Fax

hormiga · #3 September 26th, 2009, 03:25 PM

I have the exact same problem. This may be a stupid question, but if we upgrade to ZA 9, would we have to buy it again even though our subscription isn't up?

hormiga · #4 September 26th, 2009, 03:32 PM

And I'm using ZA Extreme Security version 8.0.298.035. Is there no patch for this problem either?

fax · #5 September 27th, 2009, 01:22 AM

Yes, Update to ZAX 9. If you have a valid ZAX license, you can update to ZAX 9.

Cheers,
Fax

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