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Old September 2nd, 2009, 06:18 AM
seemart seemart is offline
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Default how to uninstall ZASS completely from pc

I would like to uninstall Zass from my machine so I can reinstall it
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Old September 2nd, 2009, 07:03 AM
GeorgeV's Avatar
GeorgeV GeorgeV is offline

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Thumbs up Re: how to uninstall ZASS completely from pc

Quote:
Originally Posted by seemart View Post
I would like to uninstall Zass from my machine so I can reinstall it

to the Zone Alarm User Forum..

This Forum exist to help the Few Users who encounter a problem and need to be guided in the right direction..

It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country,
without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..

B.) It looks like your Have Corrupted your Installed ZA files The Best Fix for this problem is to Uninstall the Corrupte Version..

The simplest procedure is to :

1.Download the Latest installer preferably with IE Browser and no Download Manager/accelerator like Get-Right, Livewire, Bit-Torrent) and save it to your Hard drive.

(MultiPlatform, installer will install on Both WinXP SP3 and Vista)


ZASS http://download.zonealarm.com/bin/fr...seHistory.html


2. Before you Uninstall your current ZA, UNcheck "Load ZA... at startup" (under Overview - Preferences tab)

3. Reboot the Computer. So that vsmon.exe/TrueVector will be removed from Memory

4.) Now use the new ZoneAlarm Removal Tool: Click here

http://download.zonealarm.com/bin/fr...cpes_clean.exe

Save to desktop, right click and "run as administrator" This tool will remove all ZoneAlarm products from your system.

Please just download and run the tool, following the instructions. (you can un-install without net connections)

5.) Now Install the new update (clean) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..

NOTICE: Please note that ZASS and ZAXS do not play nice with many overlapping security tools (even if disabled).

To troubleshoot ZASS/ZAXS issues removethe other Security programs and re-install them once you see that ZA works as it should.

For example,Norton/Symantec, McAfee,AVG, Spyspweeper, Spyware Doctor, trojan hunter, adware, SpyBotSearch & Destroy, PC tools Threat Fire, any other Anti-virus, Anti-spyware, Registry Guard or locking tools, etc...

Please Post back with your Progress Report..
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