Automatic updates aren't occurring as I set them to

[worenx]

According to my ZoneAlarm, my updates are being completed. But...

Version Information
ZoneAlarm Security Suite version 9.1.008.000
TrueVector security engine version 9.1.008.000
Driver version 9.1.008.000
Anti-virus/Anti-spyware engine version 8.0.2.42, DAT file version 996632224
AntiSpam version 6.0.0.2383

On the Anti-virus/Anti-spyware section, it tells me this
Last Update Completed: 11/7/2009 2:31 PM
Last Update Attempt: 11/7/2009 2:31 PM

If that's all up-to-date, there's no problem then, but automatic updates aren't occurring as I set them to. If they should be, they're not for me, and I'm just wondering about what I can do to fix that. =/

[fax]

Originally Posted by worenx

and I'm just wondering about what I can do to fix that. =/

Reset the ZA setting or clean reinstall:

1.) Hold down the Ctrl and Shift keys together
2.) Right click on the ZA icon near your clock
3.) Choose 'Reset' from the box that comes up
4.) Choose Yes on the Reset Settings dialog box
5.) When prompted, choose OK to restart your system
6.) Follow the on screen configuration prompts after reboot

Do not restore any previous back up.

Cheers,
Fax

[worenx]

Originally Posted by fax

Reset the ZA setting or clean reinstall:

1.) Hold down the Ctrl and Shift keys together
2.) Right click on the ZA icon near your clock
3.) Choose 'Reset' from the box that comes up
4.) Choose Yes on the Reset Settings dialog box
5.) When prompted, choose OK to restart your system
6.) Follow the on screen configuration prompts after reboot

Do not restore any previous back up.

Cheers,
Fax

Okay, but it won't reset it back to the previous version, will it? Just the settings?

[fax]

Just the settings

Fax

[worenx]

I'll get to that a bit later, but:

Originally Posted by Worenx

Version Information
ZoneAlarm Security Suite version 9.1.008.000
TrueVector security engine version 9.1.008.000
Driver version 9.1.008.000
Anti-virus/Anti-spyware engine version 8.0.2.42, DAT file version 996632224
AntiSpam version 6.0.0.2383

Does this look up-to-date? I just want to make sure. =/ Sorry if I'm a bother...

Edit: Okay, apparently the DAT file is updating. It's now 996638080. So yeah, I'll try resetting ZoneAlarm then and hope that fixes the auto updates.

[Sky Soldiers]

worenx, GeorgeV does a very good job of updating very often to compare.

Daily AV/AS Signature Updates at this link :

http://forums.zonealarm.com/showthread.php?t=70305

Have a nice Day